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Think Again
Cover of Think Again
Think Again
The Power of Knowing What You Don't Know
Borrow Borrow
#1 New York Times Bestseller
“THIS. This is the right book for right now. Yes, learning requires focus. But, unlearning and relearning requires much more—it requires choosing courage over comfort. In Think Again, Adam Grant weaves together research and storytelling to help us build the intellectual and emotional muscle we need to stay curious enough about the world to actually change it. I’ve never felt so hopeful about what I don’t know.”
—Brené Brown, Ph.D., #1 New York Times bestselling author of Dare to Lead
The #1 New York Times bestselling author of Hidden Potential, Originals, and Give and Take examines the critical art of rethinking: learning to question your opinions and open other people's minds, which can position you for excellence at work and wisdom in life

Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreement as a threat to our egos, rather than an opportunity to learn. We surround ourselves with people who agree with our conclusions, when we should be gravitating toward those who challenge our thought process. The result is that our beliefs get brittle long before our bones. We think too much like preachers defending our sacred beliefs, prosecutors proving the other side wrong, and politicians campaigning for approval—and too little like scientists searching for truth. Intelligence is no cure, and it can even be a curse: being good at thinking can make us worse at rethinking. The brighter we are, the blinder to our own limitations we can become.
Organizational psychologist Adam Grant is an expert on opening other people's minds—and our own. As Wharton's top-rated professor and the bestselling author of Originals and Give and Take, he makes it one of his guiding principles to argue like he's right but listen like he's wrong. With bold ideas and rigorous evidence, he investigates how we can embrace the joy of being wrong, bring nuance to charged conversations, and build schools, workplaces, and communities of lifelong learners. You'll learn how an international debate champion wins arguments, a Black musician persuades white supremacists to abandon hate, a vaccine whisperer convinces concerned parents to immunize their children, and Adam has coaxed Yankees fans to root for the Red Sox. Think Again reveals that we don't have to believe everything we think or internalize everything we feel. It's an invitation to let go of views that are no longer serving us well and prize mental flexibility over foolish consistency. If knowledge is power, knowing what we don't know is wisdom.
#1 New York Times Bestseller
“THIS. This is the right book for right now. Yes, learning requires focus. But, unlearning and relearning requires much more—it requires choosing courage over comfort. In Think Again, Adam Grant weaves together research and storytelling to help us build the intellectual and emotional muscle we need to stay curious enough about the world to actually change it. I’ve never felt so hopeful about what I don’t know.”
—Brené Brown, Ph.D., #1 New York Times bestselling author of Dare to Lead
The #1 New York Times bestselling author of Hidden Potential, Originals, and Give and Take examines the critical art of rethinking: learning to question your opinions and open other people's minds, which can position you for excellence at work and wisdom in life

Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreement as a threat to our egos, rather than an opportunity to learn. We surround ourselves with people who agree with our conclusions, when we should be gravitating toward those who challenge our thought process. The result is that our beliefs get brittle long before our bones. We think too much like preachers defending our sacred beliefs, prosecutors proving the other side wrong, and politicians campaigning for approval—and too little like scientists searching for truth. Intelligence is no cure, and it can even be a curse: being good at thinking can make us worse at rethinking. The brighter we are, the blinder to our own limitations we can become.
Organizational psychologist Adam Grant is an expert on opening other people's minds—and our own. As Wharton's top-rated professor and the bestselling author of Originals and Give and Take, he makes it one of his guiding principles to argue like he's right but listen like he's wrong. With bold ideas and rigorous evidence, he investigates how we can embrace the joy of being wrong, bring nuance to charged conversations, and build schools, workplaces, and communities of lifelong learners. You'll learn how an international debate champion wins arguments, a Black musician persuades white supremacists to abandon hate, a vaccine whisperer convinces concerned parents to immunize their children, and Adam has coaxed Yankees fans to root for the Red Sox. Think Again reveals that we don't have to believe everything we think or internalize everything we feel. It's an invitation to let go of views that are no longer serving us well and prize mental flexibility over foolish consistency. If knowledge is power, knowing what we don't know is wisdom.
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  • From the book

    Chapter 1

    A Preacher, a Prosecutor, a Politician, and a Scientist Walk into Your Mind

     

    Progress is impossible without change; and those who cannot change their minds cannot change anything.

    -George Bernard Shaw

     

    You probably don't recognize his name, but Mike Lazaridis has had a defining impact on your life. From an early age, it was clear that Mike was something of an electronics wizard. By the time he turned four, he was building his own record player out of Legos and rubber bands. In high school, when his teachers had broken TVs, they called Mike to fix them. In his spare time, he built a computer and designed a better buzzer for high school quiz-bowl teams, which ended up paying for his first year of college. Just months before finishing his electrical engineering degree, Mike did what so many great entrepreneurs of his era would do: he dropped out of college. It was time for this son of immigrants to make his mark on the world.

    Mike's first success came when he patented a device for reading the bar codes on movie film, which was so useful in Hollywood that it won an Emmy and an Oscar for technical achievement. That was small potatoes compared to his next big invention, which made his firm the fastest-growing company on the planet. Mike's flagship device quickly attracted a cult following, with loyal customers ranging from Bill Gates to Christina Aguilera. "It's literally changed my life," Oprah Winfrey gushed. "I cannot live without this." When he arrived at the White House, President Obama refused to relinquish his to the Secret Service.

    Mike Lazaridis dreamed up the idea for the BlackBerry as a wireless communication device for sending and receiving emails. As of the summer of 2009, it accounted for nearly half of the U.S. smartphone market. By 2014, its market share had plummeted to less than 1 percent.

    When a company takes a nosedive like that, we can never pinpoint a single cause of its downfall, so we tend to anthropomorphize it: BlackBerry failed to adapt. Yet adapting to a changing environment isn't something a company does-it's something people do in the multitude of decisions they make every day. As the cofounder, president, and co-CEO, Mike was in charge of all the technical and product decisions on the BlackBerry. Although his thinking may have been the spark that ignited the smartphone revolution, his struggles with rethinking ended up sucking the oxygen out of his company and virtually extinguishing his invention. Where did he go wrong?

    Most of us take pride in our knowledge and expertise, and in staying true to our beliefs and opinions. That makes sense in a stable world, where we get rewarded for having conviction in our ideas. The problem is that we live in a rapidly changing world, where we need to spend as much time rethinking as we do thinking.

    Rethinking is a skill set, but it's also a mindset. We already have many of the mental tools we need. We just have to remember to get them out of the shed and remove the rust.


    Second Thoughts

    With advances in access to information and technology, knowledge isn't just increasing. It's increasing at an increasing rate. In 2011, you consumed about five times as much information per day as you would have just a quarter century earlier. As of 1950, it took about fifty years for knowledge in medicine to double. By 1980, medical knowledge was doubling every seven years, and by 2010, it was doubling in half that time. The accelerating pace of change means that we need to question our beliefs more readily than ever before.

    This is not an easy task. As we sit with our beliefs, they...

Reviews-
  • Library Journal

    Starred review from December 1, 2020

    Grant (Wharton Sch.; Organizational Psychology; Give and Take) contends that people are often stuck in their own ideas. The problem is not that these ideas are wrong, but rather that we are unwilling to rethink them. In the first part of this title, he points to people who succeed in large part because they do question their own opinions. The Nobel Prize-winning psychologist Daniel Kahneman enjoys learning he is wrong, because this enables him to add to his knowledge. By contrast, victims of the Dunning-Krueger effect overestimate their knowledge of subjects about which they know little or nothing. Grant goes on to discuss ways of persuading others to change their beliefs. Here he stresses the ability to listen and ask questions. He concludes with a section on methods of teaching and communication. Rather than teaching by "laying down the law," it is more effective to learn together with one's students. VERDICT Readers with an interest in psychology, as well as the proverbial "general reader," will enjoy this fast-paced account by a leading authority on the psychology of thinking.--David Gordon, Ludwig von Mises Inst., Auburn, AL

    Copyright 2020 Library Journal, LLC Used with permission.

  • Kirkus

    December 15, 2020
    The bestselling author of Originals (2016) returns with an exploration of the theoretical and practical values of rethinking and mental agility. Though rethinking and unlearning are not new intellectual exercises (Socrates: "The unexamined life is not worth living"), they are worth revisiting. Our worldview--that assemblage of instincts, habits, assumptions, and experiences--is something we hold dear. Grant, who teaches organizational psychology at the Wharton School of Business, challenges readers to rethink their outlooks on an ongoing basis, and he often makes time-tested concepts feel fresh. The author consistently emphasizes the importance of lifelong learning and maintaining an open, flexible mind. Grant investigates rethinking in three areas--the individual, changing others' minds, and collective environments--and supports his text with research in numerous disciplines as well as entertaining anecdotes on a variety of topics, including the Blackberry, the presidency of Iceland, confirmation and desirability biases, the mindsets of totalitarians, and the values of scientific thinking ("favors humility over pride, doubt over certainty, curiosity over closure") and confident humility. Regarding the last, leaders of all stripes can learn from Grant's incisive discussion of how "you can be confident in your ability to achieve a goal in the future while maintaining the humility to question whether you have the right tools in the present." As in his previous books, Grant employs earnest, crisp prose and thorough research. While readers will nod along in agreement with many of his points, some may give pause. For example: "Even if we disagree strongly with someone on a social issue, when we discover that she cares deeply about the issue, we trust her more. We might still dislike her, but we see her passion for a principle as a sign of integrity. We reject the belief but grow to respect the person behind it." Activist readers, especially those involved in anti-racism work, will certainly disagree. Grant breaks little to no ground but offers well-intentioned, valuable advice on periodically testing one's beliefs.

    COPYRIGHT(2020) Kirkus Reviews, ALL RIGHTS RESERVED.

  • Booklist

    February 1, 2021
    Can greater knowledge come from rethinking and unlearning previously accepted information? Psychologist Grant (Give and Take, 2013) walks readers through various scenarios where common perceptions were rendered moot. His first example relates to maneuvers taken by fire jumpers engulfed by a spreading forest fire. The fire chief initiated another fire in order to snuff out the momentum of the forest fire. Only he and two others survived, while nine succumbed to the smoke in attempting to outrun the fire, a strategy based on preconceived knowledge. A failure to adapt thought processes led to the demise of the BlackBerry, as company founder Mike Lazaridis chose not to further develop the attributes of the device, leading to its defeat by the iPhone. Grant delves into the reasons people hesitate to evolve their thinking, from cognitive blind spots to impostor syndrome. An inability to evolve our thinking inhibits our growth both individually and as a society, Grant finds. Readers will find common ground in many of his compelling arguments (ideologies, sports rivals), making this a thought-provoking read.

    COPYRIGHT(2021) Booklist, ALL RIGHTS RESERVED.

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The Power of Knowing What You Don't Know
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